Delivery

We deliver 7 days a week between 9am-5:30pm, unfortunately we can’t offer specific delivery times. For same day delivery please order before 12 noon, orders placed after this time will be dispatched the next day. Delivery prices are as follows:

Hong Kong Island – $80

Kowloon – $150

New Territories – $180

Orders over $700 enjoy Free Delivery

Public Holidays & Typhoon

We don’t offer delivery on Mid-autumn, Christmas Day, New Years Day and Chinese New Year. Any orders placed for delivery on these days will be delivered the next working day.

During Typhoon 8, black and red storms our studio will be closed for the safety of our team and couriers. Any orders due for delivery on those days will be delivered the next day.

Returns

Unfortunately we don't offer returns on flower deliveries however if for any reason you're not satisfied with your order please get in touch and we'll do our best to help. Once orders have been placed we are unable to offer refunds.

If you change your mind about a home or lifestyle item you can return them for a full refund within 14 days. Items must be returned in their original condition and packaging. Please return your items along with a print out of your original order confirmation to the following address:

The Floristry Returns
G/F, 18 Gough Street

Please allow up to 10 working days for your refund to be processed.