Yes it does. Your first delivery will include your chosen bud vase, flower jar or vase. After that each delivery will be a flower refill. Simply wash out your vessel, fill with clean water and place your weekly refill inside.
Absolutely, our subscriptions make the perfect gift. Just be sure to enter their delivery address at checkout and bear in mind each subscription has a minimum 3 month period.
Your subscription will be billed according to the delivery frequency you have chosen. For weekly subscriptions, you will be billed in weekly cycles. And for monthly subscriptions you will be billed in monthly cycles.
We encourage all our subscribers to share the floral love and from time-to-time gift one of their deliveries. To do this please amend the delivery name and address in your subscriber dashboard before your next billing date. If you'd like to include a personal message please get in touch and email us at cs@the-floristry.com and we can help set that up.
In order for us to offer such competitive rates on our subscriptions we do not allow pausing. However you can choose to divert your delivery to a friend or family member any time if you are away.
Your subscription entitles you to instant The Floristry Membership, which offers our community exclusive benefits, seasonal gifts and member-only access to our spaces, events & gatherings. Find out more here
Our flowers should last between 5-7 days. Some flowers naturally have a longer vase life than others so not all your blooms will last the same amount of time. We suggest pulling out any wilting flowers from your vase as time passes, this will help keep the fresher flowers alive for longer.
In Hong Kong’s climate it’s not always easy keeping your flowers fresh. We suggest changing the water daily and keeping them in a cool and dry spot so that they last as long as possible. You can also trim the ends of the stems regularly to help ensure fresh water reaches the flower head.
We close our studio during typhoon to ensure the safety of our staff and couriers. If you are due a delivery that day your flowers will be delivered the next day.